Virtual Staff Labs Fulfillment Policy
At Virtual Staff Labs, we are committed to providing a seamless and efficient process for deliveringvirtual staffing solutions to our clients. Below is an overview of our fulfillment policy, detailing how wemanage the staffing process from start to finish.
1. Staffing Request Processing Time
Once a staffing request is submitted, our team will begin processing it within 24-48 hours. We aim tomatch you with the right virtual assistant based on your specific requirements as quickly as possible,with most matches completed within 5-7 business days.
2. Virtual Assistant Onboarding
Once a virtual assistant has been matched with your needs, onboarding typically begins within 1-3business days. This includes a formal introduction and the transfer of necessary documentation andproject details.
3. Service Agreements & Documentation
All service agreements and terms will be sent via email for electronic signature within 24 hours afteryour confirmation to initiate services. Upon receiving the signed agreements, our team will finalizethe onboarding process and provide you with all required access and documentation.
4. Service Activation
Once onboarding is complete, services will be activated based on the schedule discussed during theinitial consultation. Our standard practice is to ensure virtual assistants are prepared to start withinthe agreed timeframe.
5. Communication & Supporttivation
During the fulfillment process, our client success team will be available to assist with any questionsor concerns. For any inquiries related to the status of your request or service, you can reach us viaemail at admin@virtualstafflabs.com.
6. Client Onboarding Adjustments
In the event that specific adjustments or additional training are required for the virtual assistant, weare flexible and will work with you to ensure they are fully prepared to meet your needs.
7. Tracking and Feedback
To ensure transparency and satisfaction, we provide ongoing tracking of your virtual assistant’sperformance. Feedback is encouraged throughout the service period to ensure continuousimprovement.
8. Changes and Modifications
Should you require any changes in the scope of work or virtual assistant, we will accommodate yourrequests as quickly as possible. Depending on the nature of the change, additional processing timemay be required.
#1 Virtual Assistant Company, we have a proven track record of success, having placed over 500 skilled virtual assistants who have collectively saved our clients thousands of dollars.