Your business, our talent, hire with Virtual Staff Labs.

Our recruitment process typically takes 7-14 days. However, it may extend slightly depending on the level of experience required, our current pool of candidates, and how quickly we receive key details from you (e.g., job descriptions).

If you're unsatisfied with your VA within the first 30 days, simply inform us with the reasons, and we’ll find a replacement at no extra cost. While rare, if this happens, we’ll present you with new candidates to ensure you find the best fit for your team.

We offer dedicated 24/7 live chat support to assist with any queries or concerns. Our goal is to ensure your experience with us is seamless and efficient.

We use various tools available for tracking your VA’s work in real-time. We recommend establishing clear guidelines for project/task progress reviews to stay on top of your VA's performance.Consistent communication and task monitoring will help ensure your VA stays on track.

Yes, all of our VAs are fluent in both written and spoken English. You won’t need to repeat instructions, as they have excellent comprehension and communication skills. They are well-equipped to handle your needs without any language barriers.

Your VA will adjust to your preferred schedule, regardless of your time zone. Whether you need the mto work during U.S. business hours or any other time zone, our VAs are flexible and accustomed to meeting the specific needs of their clients.

All our VAs are college graduates and come with a wealth of professional experience. They are highly skilled in working with offshore and foreign clients, ensuring a smooth collaboration process.

The cost varies depending on the type of services and level of expertise required. We offer flexible pricing tailored to your specific needs.

Yes, we provide part-time VAs who can work a minimum of 80 hours per month. However, for maximum value and productivity, we recommend full-time VAs (40 hours/week), as this fosters amore consistent working relationship.

All our VAs sign a Non-Disclosure Agreement (NDA) to protect your sensitive information and intellectual property. We also recommend using cloud-based platforms like Dropbox or Google Driveto store confidential information, ensuring it's centrally located and secure.

We encourage real-time, direct feedback to foster successful partnerships. During on boarding, we’ll check in regularly and facilitate feedback sessions. We also send out surveys to track progress and ensure that your relationship with your VA is continually improving.