Tasks You Should NOT Be Doing as a Business Owner

Article

April 8, 2025

Running a business comes with a long to-do list. Every day, you’re faced with tasks that keep your business moving. But here’s something important to remember: just because something needs to be done doesn’t mean you should be the one doing it.

As a business owner, your time should be spent on activities that create growth, bring in revenue, and push your vision forward. Unfortunately, many entrepreneurs get stuck doing tasks that can (and should!) be handled by someone else.

So, let’s talk about the tasks you should NOT be doing as a business owner, and how Virtual Staff Labs can help you focus on what really matters.

1. Data Entry and Routine Admin Work

Let’s be honest—no one starts a business because they love filling in spreadsheets or renaming folders. These are repetitive tasks that take up hours each week. Whether it’s organizing databases, entering client information, or uploading receipts, this work doesn’t require your leadership skills.

What to do instead:
Hire a Virtual Assistant (VA) who is skilled in admin work. At Virtual Staff Labs, we have VAs who specialize in these tasks and can complete them quickly and accurately, saving you time and stress.

2. Email and Calendar Management

Emails can feel never-ending. One minute you’re replying to a client, the next you’re confirming a Zoom meeting or sorting through spam. Before you know it, half your day is gone.

What to do instead:
Let a VA organize your inbox, flag important messages, and even respond to basic emails. They can also manage your calendar, set appointments, and send reminders so you never miss a beat.

3. Social Media Scheduling and Engagement

In today’s digital world, social media is a must. But creating content, scheduling posts, and replying to comments can take up hours each week.

What to do instead:
A VA can take over your social media management. From content creation to posting and replying to followers, they’ll help you maintain a strong online presence—without taking you away from more important business matters.

4. Customer Support and Client Communication

Your customers are the heart of your business, and great customer service builds trust. But answering the same questions over and over, following up on support requests, or sending updates can drain your time.

What to do instead:
A dedicated VA can handle customer inquiries, provide support, and keep your clients informed and happy. Our VAs are trained in communication and problem-solving, making them perfect for this role.

5. Basic Bookkeeping and Invoicing

Keeping track of payments, expenses, and invoices is important—but it doesn’t require your personal attention. Plus, doing it wrong can lead to big problems.

What to do instead:
Let experienced VA help with data entry, invoice tracking, payment follow-ups, and even working with your accountant or bookkeeper.

6. Online Research

Need to find information on competitors, suppliers, industry trends, or potential clients? Online research is useful—but it’s also time-consuming.

What to do instead:
Virtual assistants are detail-oriented and know how to dig deep to find exactly what you need—faster and more efficiently than doing it on your own.

7. File and Document Management

Managing cloud storage, organizing documents, naming files correctly, and creating folders—it adds up! This task doesn’t directly help your business grow but takes up mental space and time.

What to do instead:
Hand it over to a VA who’s skilled in digital organization. You’ll always know where to find what you need, without the headache.

Why Business Owners Choose Virtual Staff Labs

At Virtual Staff Labs, we understand that no two businesses are the same. That’s why we provide custom-matched, highly skilled Virtual Assistants who are ready to support your exact needs. Whether you need help for a few hours a week or full-time support, we’ve got the talent pool to make it happen.

Top reasons to hire from us:

  • Vetted and trained professionals with real skills and experience

  • Affordable and flexible plans to suit businesses of all sizes

  • Excellent communication and reliability

  • Support for a wide range of tasks, from admin to marketing to tech

We help you save time, increase productivity, and focus on what matters most—growing your business.

As a business owner, your energy should go into things only you can do—like creating a new product, building partnerships, or developing your strategy. All the rest? That’s what a VA is for.

By outsourcing the right tasks to a trusted VA from Virtual Staff Labs, you’ll gain more freedom, reduce your workload, and grow your business with confidence.